Please be advised that we are seeing some slower than normal International shipping times due to various flight delays due to Covid-19 restrictions.
We do appreciate your patience at this time.
We offer guaranteed shipping of e-liquid with nicotine everyday to Australia (with a prescription), New Zealand, Europe, Canada, Hong Kong, Japan, UK & USA. If you order before 11am (NZ Time), we will do our best to ensure your order leaves on the same day.
Orders are processed in the order we receive them, if we receive a large quantity of orders, they may be processed the following business day.
Cost & Delivery Times
Shipping to New Zealand is $5 NZD for all orders under $50 NZD. Shipping is Free for all orders over $50 NZD to New Zealand addresses.
Shipping to Australia is $15 NZD for all orders under $100 NZD. Shipping is Free for all orders over $100 NZD to Australian addresses.
Shipping to Europe, Canada, HK, Japan, UK & USA is $15 NZD flat rate for all orders.
Shipping times can vary, however please see below for some guidelines:
NZ: 1-2 days
AU: 2 -5 business days NSW, VIC, SA, ACT / 3-7 business days QLD, WA, NT & PO Boxes
USA / UK / EU / Canada / HK / Japan : 3-10 business days (will vary from state to state)
Please bear in mind that your shipment of e-liquid with nicotine is being shipped from New Zealand so delays can occasionally occur.
Information regarding Nicotine Import regulation changes after 1st Ocobter 2021, can be found here
If you are ordering from a metro area in Australia your order will usually be delivered via Toll and you will receive an email from us with your tracking information.
If you are ordering from country/rural area or a PO Box your order will usually be delivered via NZ Post/Australia Post or Toll/Australia Post and you will receive tracking information from us.
International Other Than Australia
US, UK, EU, HK, Japan & Canadian orders, we use a variety of carriers however tracking is available for all.
Tracking & Delivery
*Tracking numbers are emailed directly from our couriers, please check your spam folders as they often end up there*
**For Australian customers, if you prefer an Australia Post delivery, please make a note in the comment box, Toll is quicker but is not as easy to pick up your item when not home for delivery**
***Leave a note in the comments if there is a safe drop location on your premises if not at home***
***Any request for Authority to Leave without Signature will be at buyers own risk***
We offer guaranteed shipping with respect to any complications with couriers and deliveries which will be rectified with a re-ship or refund at your request. Please note, we cannot guarantee delivery times at the moment due to various Covid-19 restrictions out of New Zealand and into your destination country.
At all times, please don’t hesitate to contact us with any queries.
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